To retain our services, a potential client must enter into a mutually acceptable fee agreement. The fee agreement becomes the complete understanding regarding payment of legal fees and expenses, including refunds.
Attorney fees are quoted based upon information provided by you. Attorney's fees may increase due to: undisclosed tickets, warrants, suspensions, incomplete information provided by you, any continuances caused by you, your request for a trial, or the like.
In the event that a potential client makes a payment before retaining our services and we subsequently decline representation, we will refund the entire amount of the payment. In the event that a potential client makes a payment then chooses not to retain our services, we will refund the amount of the payment minus the reasonable value of our time and expenses.
In the event that a client retains the Law Firm and subsequently decides to stop/close the case prior to case completion a refund of unearned attorney fees and costs shall be provided.
Time expended by the Attorney for the initial consultation and any subsequent work performed, including, but not limited to document preparation, telephone calls, court appearances, depositions, motion/hearing/trial preparation, research, travel to court, time expended to close the case at client's request, etc. shall be billed at the hourly rate specified in the retainer.
Time expended by the Paralegal for the initial consultation and any subsequent work performed, including, but not limited to document preparation, telephone calls, file maintenance, meetings with Client, time expended to close the case at client's request, etc. shall be billed at the hourly rate specified in the retainer.
Requests for refunds must be made in written form and mailed to our office. Refunds of client funds shall be made by check and mailed to client within 30 days of request. If payment was made by credit card the funds will be credited to the credit card account from which payment was made.
For concerns about the services ordered or requested;
Please contact us at: 252-209-0723.
If you leave a message, please include your name and a valid telephone number so that you can be reached.
You may also contact us by visiting our website at www.misselaw.com.